LazyBar Privacy Policy

LazyBar is operated by Terdersoft B.V., a company registered in Curaçao. This page sets out what personal data we collect from players and visitors, how we use it, who we share it with, and how long we keep it. Terdersoft B.V. holds a Curaçao gaming licence covering both the casino and sportsbook verticals, and this policy reflects the data-handling obligations that licence imposes, alongside our own stated commitments to confidentiality and security.

What information we collect

We collect personal data across several categories during account registration, verification, and gameplay. Account registration data includes your name, date of birth, residential address, email address, and phone number. For identity and payment verification under our KYC obligations, we may request government-issued photo identification, proof of address, and copies of payment instruments you use. We also collect gameplay data, including deposit and withdrawal records, bet history, session times, and game choices. Device and network data, such as your IP address, browser type, operating system, and device identifiers, is collected automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics.

How we use your information

We use the data we collect to provide and maintain your account, process deposits and withdrawals, and make gameplay available to you. We process identity and payment data to meet our KYC and anti-money laundering obligations under our Curaçao licence, which includes age verification and transaction monitoring. Device and network data is used for security purposes, including fraud detection and the enforcement of our restricted-jurisdiction rules. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time. We also use your data to respond to customer support queries and to investigate disputes, with server logs and account records serving as the authoritative record in any claim.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data may be disclosed to the Curaçao gaming authority in connection with our licence obligations, and to law enforcement or other competent authorities where we are legally required to do so. We do not sell customer data to third parties. Terdersoft B.V. operates a small portfolio of affiliated brands, including BetAlice Casino, Funbet Casino, and Roman Casino, and data may be shared within this group where operationally necessary.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with the anti-money laundering obligations attached to our Curaçao licence. KYC documents and identity verification records are held for the same minimum period. Data that is no longer required for regulatory, legal, or operational purposes is deleted or anonymised.

Your rights

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You can request erasure of your data, subject to any retention obligations we are required to meet. You have the right to restrict or object to certain types of processing. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. As Terdersoft B.V. operates under a Curaçao licence rather than a UK or EU licence, the Information Commissioner’s Office is not the designated supervisory authority for this operator; however, you may raise concerns directly with us or through the dispute resolution route published on the site.

Contact us

Privacy queries can be directed to our support team at [email protected] , which is monitored around the clock. No dedicated Data Protection Officer is named for this operator; all data-related requests should be submitted to the address above. Account closure requests should be sent to [email protected] .